Rainbow International2019-02-11T08:10:32+00:00

Rainbow International of NE Florida

Has your property fallen into disrepair? Was your home or commercial space damaged by a natural disaster? Do you need a crime scene or trauma scene cleanup? Whatever the reason that you might need property cleanup and restoration, the experts at Rainbow International® of NE Florida are ready to help residents in Duval, St. Johns, Clay & Nassau Counties. Our all FEMALE Restoration Team is always there to help in your time of need.

Our team has all the proper qualifications to handle efficient, safe property cleanup and damage repair. Our skilled professionals remediate and dispose of the worst messes in the aftermath of everything from a flood or broken water line to fire & smoke damage. We can even handle your contents inventory, cleaning and disposed for personal or insurance claim recovery.

For expert property restoration services in the Jacksonville area, just call on Rainbow International of NE Florida. We will rush to your home, office building, housing development, business location, factory, lab or other property. We realize this is a stressful time and our goal is to get you back on track, safely and as soon a possible. We will work directly with your insurance company to facilitate payments, coverage and lower or eliminate out of pocket expense.

Fire & Water & Odor

Handling flood, fire, smoke and water damage is no problem for our cleanup professionals. If rain, snow or firefighting has left your property in shambles, we perform water restoration, rapid structural drying, and will identify mold damage remediation to get your property back to normal ASAP. If flames have caused extensive fire damage, contact us – we’re your local fire restoration pros.

Cleaning & Deodorizing

Once the initial restoration process has occurred we will then use ‘State of the Art’ equipment to aide in eliminating any odors present and sanitize floors, walls & ceilings working to get it back to pre-loss condition. *Reconstruction is available with our Construction division at Restoration & Construction Specialists.

Standards in Excellence

Rainbow International of NE Florida uses only the best equipment, innovative technologies and a built-in accountability process to assure every job is done right. Setting the highest standards in water, fire & smoke restoration, where customer anxieties can run high, requires a continuous focus and dedication to self-analysis and improvement. That’s why our Service Specialists communicate on response time, use professionalism and focus on customer satisfaction. We enthusiastically seek out, listen to and act upon the concerns of the people we serve. We encourage customer feedback as part of this process.

Exceeding customer expectations is what sets us apart. We are committed to the four tenets of customer-service excellence:

  • Fast response
  • Quality results
  • Genuine concern
  • Clear communication

Our Protocol

Based on our experience in flood restoration, fire restoration, smoke damage and trauma scene clean-up, Rainbow International has put into practice a comprehensive and customer care-focused protocol system.

Rainbow International’s protocol system is a great reminder that the latest in technology, equipment and training matters little if a genuine and compassionate concern and respect for the customer isn’t shown on every job. Count on Rainbow International. Every Time.

Here is what you can expect from Rainbow International restoration services specialists:

  • Polite and clean-cut female professionals, with a friendly smile and attitude
  • Honest, dependable and always working with your best interest in mind
  • Knowledgeable and trained in the latest restoration, cleaning techniques & equipment
  • *IICRC certified in water, fire, odor, smoke, content pack-out & structural drying restoration
  • Drug and background checked
  • Professionally attired with a personal I.D. badge
  • Uses a Rainbow floor mat to wipe his feet
  • Wears waterproof shoe protectors in your home or business to keep things clean
  • Thoroughly explains the restoration process and welcomes your questions
  • Takes photos – before, during and after
  • Explains job scope before any work starts
  • Waits for your approval to begin the job
  • Cleans up after the job is done – as if she was never there

 

Diane Mantione – Owner/General Manager

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